Acronis backup job won’t run “Failed to check the license key”

A Acronis Backup & Recovery 10 backup plan fails running on schedule or manually. When looking at the log you see a couple of errors one of the errors is the following:

Feature is disabled.

Error code: 0x640012
Tag: 0x9418A040040A4D43

When you go back to the backup plan and choose edit, you see the following error “Failed to check the license key. The key is disabled.”:

Solution: Go to the Acronis License Server Management Console and Revoke the concerning License. Then go back to the Acronis Backup & Recovery 10 Management Console. Choose Help – Change license. Choose your license server and select the license you want to use.

Posted in Acronis, Blog at August 24th, 2010. 1 Comment.

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