Adobe Reader X (AcroRd32.exe) process keeps using high cpu

I ran into this problem on a Terminal Server configuration where the Adobe Reader X (AcroRd32.exe) process keeps using high if not all cpu capacity even after you close the program. After some searches I found this could be because the welcome screen that is opened when you start Acrobat Reader isn’t closed at all, the session stays active and keeps using a lot of cpu capacity.

I could not found a fix for the problem at this time , but there is a workaround that solves the problem. You can disable the welcome screen from starting with a registry key.

1. Open the regedit and navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown

2. Add a new key with the name: cWelcomeScreen

3. Add a DWORD value to the key: bShowWelcomeScreen with value 0

Now when starting Adobe Reader it will not start the welcome screen but also does not uses the high cpu.

Posted in Blog, Windows 2008R2 at October 16th, 2012. 6 Comments.

Windows Server 2012, the end of Windows Small Business Server Standard

Today Microsoft announced the Windows Server 2012 editions, they have simplified the licensing. There are coming dramatic changes and there will only be four editions, Datacenter, Standard, Essentials and Foundation. For more details see this post on the official site and the licensing datasheet.

There is also a FAQ with most common questions answered. Specific I would point to Q33 because this will sign the end of an era Windows Small Business Server.

Q33: Will there be a next version of Windows Small Business Server 2011 Standard?

No. Windows Small Business Server 2011 Standard, which includes Exchange Server and Windows server component products, will be the final such Windows Server offering. This change is in response to small business market trends and behavior. The small business computing trends are moving in the direction of cloud computing for applications and services such as email, online back-up and line-of-business tools.

The Small Business Server Essentials product introduced with version 2011 with a connection to Office 365 will be kept but renamed to Windows Server 2012 Essentials, so it also will lose the product name SBS. Here is the official announcement on the SBS Blog.

So as expected Microsoft is changing their complete focus with Windows Server 2012 to cloud optimized solutions and the Windows Small Server doesn’t fit in this picture anymore.

Posted in Blog, SBS 2011, Windows Server 2012 at July 5th, 2012. 3 Comments.

TechEd Europe 2012 a personal experience

Last week I attended my very first TechEd, TechEd Europe to be precise and what an experience it was. This is my personal experience and a global overview of my interests that I have seen this week. TechEd Europe was a great mix of getting input for projects I am working on and to get a grip on what to expect the next couple of months.

Day one started with a keynote presented by Brad Anderson and Jason Zander, with a lot of information about Windows Server 2012 and Microsoft’s perception on private, public and hybrid clouds. And what cool new features are waiting for us. Probably the most impressive demo was where they showed 1.000.000 iops on one single virtual machine. Also the copy of a 10gb file that was finished in about 10 seconds on an odx (Offloaded Data Transfer) storage solution was really cool.

Watch the day one keynote over here: http://channel9.msdn.com/Events/TechEd/Europe/2012/KEY01

Day two there was another keynote, this time presented by Antoine Leblond it was more about Windows 8, applications and some developer stuff. Beside the new Windows 8 metro interface and the demo’s it is not only optimized for touch experience but you can do fine with keyboard and mouse, I really liked the demo of Windows to Go. A complete Windows 8 installation on an usb device, boot from the usb but use the hardware of the desktop it is put in.

Watch the day two keynote over here: http://channel9.msdn.com/Events/TechEd/Europe/2012/KEY02

Beside both keynotes there were over 300 breakout sessions, exam crams, workshops, hands-on labs and a TechExpo with a lot of partners showing their products and services. There were also a lot of Microsoft product manager talk with you about their products and answer your questions.

The enormous amount of session made it really hard to decide which session to attend, because on every timeframe there was more than one interesting session. Luckily al session are recorded so we can watch them on a later moment. All sessions can be found here: http://channel9.msdn.com/events/TechEd/Europe/2012/

Because of my job, projects and interests most sessions I attended were about Windows Server, Hyper-V, Virtual Machine Manager and Exchange Server. Of course not all sessions reached the expectations, but there are some sessions I really enjoyed.

Although you think you know a lot about Exchange 2010 the “Microsoft Exchange Server 2010 SP2 Tips & Tricks” session by Scott Schnoll showed there is always place for some new information. There was also an announcement for the new version 1.5 of the Remote Activity Analyzer tool, which can be tested over here: Remote Connectivity Analyzer.

The “What’s New in Active Directory in Windows Server 2012” by Samuel Devasahayam and Ulf B. Simon-Weidner was probably one of my favorites. Because of all the new features in virtualization world the other new features in Windows server 2012 don’t get that much attention, but also here there are a lot of new features waiting for us. Another thing I liked about this session is the deep dive they did on some material I didn’t expect this at all.

Two other great sessions I would like to mention, because these are two new features I really like and I think they have great potential. First the “Enabling Disaster Recovery for Hyper-V Workloads Using Hyper-V Replica” session by Vijay Tandra Sistla and Mike van de Merwe, the solution by creating a replica of your Virtual Machine on another server local or in another location (datacenter) gives great opportunities for disaster recovery solutions.
Second “Building Flexible Hyper-V Environments Windows Server 2012 Hyper-V Live Migration and Live Storage Migration” by Ben Armstrong because of the possibility of migrating a Virtual Machine from one physical server with direct attached storage to another physical server with direct attached storage only connected by an Ethernet cable without any downtime is brilliant. Or even better as Ben Armstrong said, I did it over wireless ethernet so there is no physical connection at all. Of course this will also work for cluster to cluster, standalone to cluster and vice versa. Think of the flexibility you have with this feature.

If you think these are the new features, you are wrong there were dozens of other cool new ones like, Windows Server 2012 Dynamic Access Control, SMB 3.0, Hyper-V Network Virtualization, Bare metal deployment of Hyper-V hosts via Virtual Machine Manager 2012, and so on and so on.

Beside all the great sessions and loads of technical information I also really liked the talks with other it professionals and to meet the people you normally only know via twitter or blog posts.

Another personal highlight for me was the achievement of the new MCSE Private Cloud certification, via the possibility to do some free and discounted exams on the TechEd site.

To end with a quote by Brad Anderson on the keynote on day one; there are a lot of opportunities. “Don’t follow, LEAD!”

Posted in Blog at July 2nd, 2012. No Comments.

Exchange 2003 Mailbox Database object not found when moving mailboxes to an Exchange 2010 server

During an Exchange 2003 – 2010 transition, when moving a mailbox you see the database gives an “Object not found” message.

If you continue the mailbox move will fail with the following error: “Mailbox database “Servername\First Storage Group\Mailbox Store (SERVERNAME)” doesn’t exist.”

Probably you would also see some Event ID 3113, MSExchangeIS errors in your Application log indicating the Mailbox of Public Folder Store was not found in the directory. The item may have been deleted.

Solution: The problem is caused because the “Allow inheritable permissions from the parent to propagate to this object and all child objects. Include these with entries explicitly defined here.” is not set on the Exchange 2003 server object.

Open Exchange System Manager, browse to Administrative Groups, first administrative group, Servers and choose properties on your Server. Select the Security tab and choose advanced. Place a check at “Allow inheritable permissions from the parent to propagate to this object and all child objects. Include these with entries explicitly defined here.” and select OK.

If you cannot see the security tab you need create the ShowSecurityPage registry key. Open regedit browse to HKEY_Current_user\Software\Microsoft\Exchange\EXAdmin and create a new DWORD value ShowSecurityPage and set the value data to 1. Now restart Exchange system manager and you should be able to see the security page.

Posted in Blog, Exchange 2010 at June 14th, 2012. 4 Comments.

Exchange 2010 Can’t remove the domain ‘yourdomain.com’ because it’s referenced in an e-mail address policy

When you try to remove an Accepted domain within Exchange 2010 you get the following error:

“Can’t remove the domain ‘yourdomain.com’ because it’s referenced in an e-mail address policy by the proxy address template ‘smtp:@yourdomain.com’.”

But when you go to your e-mail address policies and view the properties this domain is listed in none of your e-mail address policies.

Solution: The domain was still set as a disabledGatewayProxy address on one of your e-mail address policies. Probably this is a leftover from a transition from exchange 2003.

You can remove this by using Adsiedit, open Configuration naming context, Services, Microsoft Exchange, Organization Name, Recipient Policies, do properties on a Policy and find disabledGatewayProxy. Remove the address you would like to delete, repeat this for all policies. After removing the address from all policies you should be able to remove the accepted domain.

Posted in Blog, Exchange 2010 at June 12th, 2012. 3 Comments.

Can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable error via SBS 2011 RWA

When you try to connect to your SBS server via Remote Web Access you get the following error:

“Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnection later or contact your network administrator for assistance.”

In this case it happened because there was installed a third party web application. This application needed to run as a 32-bit application. So the DefaultAppPool in Internet Information Server (IIS) was set to Enable 32-Bit Applications to True.

Solution: Start Administrative Tools, Internet Information Server Manager, choose Application Pools and select DefaultAppPool and choose Advanced Settings… on the right menu.

To get the Remote Web Access working again you need to change the Enable 32-Bit Applications setting to Disabled again.

Please note, this would probably destroy your web application, so before changing the setting contact you third party web application supplier to make sure there is a solution available or you have to move the application to another server.

Posted in Blog, SBS 2011 at February 6th, 2012. 3 Comments.

SBS Migration before you start

Because I get and see a lot of questions on the forums about migrations, how to’s but also about failures and people who don’t have backups to start over. So in this article I would put down some information what you could do to get your migration to a good end. Of course there is no one hundred percent guarantee, but there are some basics you should do that will help to bring it to a good end. I am writing this for a SBS migration but the steps can be used for most migration paths, SBS – SBS, Windows Server – SBS, SBS – Windows Server, Windows Server – Windows Server but also for Exchange migrations. It would be wise to read all information before you start your migration.


First thing before you even start should be to make sure you have a good backup. Make sure you have tested your server backup, so might something go wrong during migration you always can go back to the original situation. It sounds like something you should take for granted, but you would not be the first one that starts the migration and something went wrong and would go for recovery and then they came to the conclusion there wasn’t a good backup at all. So always test it before you start!

If your original server is a SBS 2003 server you can use the built in backup solution, see this document how to use it: Backing Up and Restoring Windows Small Business Server 2003.

Getting familiar with the migration process

Second before you even start with the migration would be getting yourself familiar with the migration process. What migration you are going to do (there are more guides available) you should at least read through the complete guide so you know what you can expect. Better would be to do a test migration, make a copy of your original server (backup or image) to another physical or virtual machine in a separated network environment and complete the migration process. Than you know exactly what you can expect during the migration. If you do not get a good feeling by the process just do it over and over again or get yourself some help by another it professional before you start the migration for real.

If you are not familiar with SBS 2011 there is a lot of online material (video’s, click thru’s, hands-on labs, etc) that can help you getting familiar with the configuration: Link 1, Link 2

Check the health of your source server

Next thing to do is to make sure your source (original) server is in a clean state and configured correctly. If the source server has already got problems before you start the migration, this will certainly end up in problems or failures.

What you at least should do, make sure your server is up to date with updates, service packs, fixes, etc. Run the best practice or health analyzers for your product(s), it will give you all kind of information about what is configured wrong. Run tools like dcdiag.exe and netdiag.exe to check your server configuration. Check your servers even logs for warning en error messages.
Make sure you fix all problems before you start the migration!

Beside the information given in the migration guides, these articles will give you some good advice about preparing your source server:

Setup phase

When your server is completely healthy, configured right, read all information in the previous steps and you are prepared. Make sure you follow your migration guide step by step and only continue when you are absolute sure you’ve completed the step entirely. Take your time; no one will notice anything from the migration until you are going to move data.

There are still some issues you could run into during the setup phase:

One of the problems that could give a failure is there is a time or time zone difference between the source and destination server. Make sure the time on the destination server is setup correctly in the bios.
Do not choose to install updates during the installation, this would take a lot of extra time and can give all kind of troubles during the installation / migration. It is best practice to install updates after you completed the installation.

Also see this article for some other known issues: SBS Team keys to success part 2 the setup phase.
When you run into a “Cannot connect to the domain” error message in the early stage of the installation there are still some steps you could do, see this article.

Now the actual installation can start, please not that this will take a couple of hours, so when the blue progress bar appears you could leave the server alone for a while.

Post Setup phase

When installation went successful you will see a screen Installation Finished, Run the Migration Wizard to continue migrating to Windows SBS. But if you ran into any problem, error or something else goes wrong, don’t just continue; make sure you completely understand what your problem is. Look at the SBS Team keys to success part 3 post setup and common failures for some known issues and resolutions. If your error is not there and you have no clue, ask some professional or try some community forum like: SBS Technet Forum or Expert Exchange they might have a solution. Otherwise it would be good to start over because continue with errors will in most cases end up in a bigger unresolvable problem.


Here you will find some links to additional useful information and migration guides:

For a different migration approach with support you also take a look at SBS migration.

For a lot of SBS 2011 information also take a look at my SBS 2011 index file with a lot of installation and configuration and all kind of other information.


Posted in Blog, SBS 2008, SBS 2011 at January 12th, 2012. 5 Comments.

2011 a little overview

Happy new year to all readers!

2011 was a year of mixed feelings, both on personal as professional view. Started with receiving the Microsoft Community Contributor Award and the birth of our second daughter Wendy the year started well. But in the second half of the year was a hard time on the business and the hardest time was when our oldest daughter had to be hospitalized for over two weeks, after that it were just ups and downs. So it went a little quit on the blog and community contributions.

Statistic wise it was a good year, this was my first full year blogging. The views grew from 5000 views in January to over 40000 in December. The best viewed articles where the Windows Small Business Server 2011 installation and configuration articles with the SBS 2011 index file as most visited. Beside that also the Exchange posts “Recover deleted public folders Exchange 2010 with ExFolders” and “OfflineAddressBook, PublicFolderDatabase still points to old server” were visited very well.

So hopeful 2012 will be a big change, a healthful year with some more time to post new helpful blog posts, I have plenty of ideas and do some more community contribution. Thanks for visiting my blog and hope you found the information very useful.

Posted in Blog at January 4th, 2012. No Comments.

SBS 2008, Event ID 8: The SQLBrowser service was unable to process a client request. errors

The application eventlog of your SBS 2008 server is flooding with the following error more than once a minute.

Event ID: 8
Source: SQLBrowser
Description: “The SQLBrowser service was unable to process a client request.”

I have seen this on multiple servers and it looks like the issue occurs when you install an additional SQL instance and enables the SQL Browser service. This does not occur on a standard SBS 2008 server, because the SQL browser service is disabled by default.

Solution: After some research and found all kind of possible solutions, in my cases the problem was solved by enabling Named Pipes on the protocols for SBSMONITORING within SQL Server Configuration manager. If you have more SQL instance enable Named Pipes for all instances.

To change this go to, Start, All Programs, Microsoft SQL Server 2005, Configuration Tools, SQL Server Configuration Manager. Browse to SQL Server 2005 Network Configuration (32bit) select Protocols for SBSMONITORING and rightclick Named Pipes and select Enable. Repeat this for every Instance you have additional created.

Also checked this only occurs to SBS 2008 servers with SBS 2011 never seen this problem.

Posted in Blog, SBS 2008, SQL 2005 at December 9th, 2011. 5 Comments.

Processor-specific feature not supported Rating Explanantion error message on migration a VM with SCVMM 2008 R2

When you try to migrate a Virtual Machine with System Center Virtual Machine Manager 2008 R2 from one server to another you get a processor-specific feature not supported Rating Explanantion error message:

“virtual machine ServerName is using processor-specific features not supported on host vmhost.domain.local To allow for migration of this virtual machine to a server with a different processor, modify the virtual machine settings to limit the processor features used by the virtual machine.”

This message wil appear when you try to move between to different hardware processor types. If you want to migrate virtual machines between different processor types you can check the following option within the virtual machine properties. Choose Hardware Configuration, Processor and check “Allow migration to a virtual machine host with a different processor”

This option can only be set when the virtual machine is stopped. So shutdown the virtual machine, change the setting and start the virtual machine, now you are able to migrate the server using System Center Virtual Machine Manager. It would be wise to enable this option by default if you want to create a high available solution between servers with different hardware processor types.

Posted in Blog, Hyper-V, SCVMM 2008 R2 at November 14th, 2011. 1 Comment.
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