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System Center Virtual Machine Manager 2012 SP1 service (vmmservice) keeps crashing

After installation of System Center Virtual Machine Manager 2012 SP1, setup finishes without any errors, but when you try to start the program it tells the Virtual Machine Manager (vmmservice)service is not started. When you take a look at services indeed the service is not started, when you try to start the service it starts but almost immediate it crashes.

Taking a look at the System Event Log there are a couple of Event ID 7031 source: Service Control Manager events:
“The System Center Virtual Machine Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.”

In the Application Event Log you will see a Event ID: 19999 Source Virtual Machine Manager:
“Virtual Machine Manager (vmmservice:3620) has encountered an error and needed to exit the process. Windows generated an error report with the following parameters:
Event:VMM20
P1(appName):vmmservice
P2(appVersion):3.1.6011.0
P3(assemblyName):Engine.Common
P4(assemblyVer):3.1.6011.0
P5(methodName):M.V.E.SqmRefresher.IsRefreshRequired
P6(exceptionType):System.FormatException
P7(callstackHash):5104
.”

Also in the Application Event Log you will see a Event ID: 1 Source Virtual Machine Manager:
“System.FormatException: String was not recognized as a valid DateTime.
at System.DateTime.Parse(String s, IFormatProvider provider)
at System.Convert.ToDateTime(String value)
at Microsoft.VirtualManager.Engine.SqmRefresher.IsRefreshRequired(String refreshTime)
at Microsoft.VirtualManager.Engine.SqmRefresher.RefreshData(SQMSessionManager manager)
at Microsoft.VirtualManager.Engine.RefreshDriver`1.RefreshThreadFunction(Object obj)-2146233033

Fault bucket , type 0
Event Name: VMM20
Response: Not available
Cab Id: 0

Problem signature:
P1: vmmservice
P2: 3.1.6011.0
P3: Engine.Common
P4: 3.1.6011.0
P5: M.V.E.SqmRefresher.IsRefreshRequired
P6: System.FormatException
P7: 5104
P8:
P9:
P10:”

Solution:
After a couple of different approaches and reinstallation the problem solution was that I installed the Windows Server 2012 server with the Dutch region setting. So the date and time were set to the Netherlands, when I changed the Region format to English (United States) and did a new installation setup finished a lot quicker and the services stays started.

So conclusion do not change the Date and Time setting when trying to install System Center Virtual Machine Manager 2012 SP1.

3 Responses to “System Center Virtual Machine Manager 2012 SP1 service (vmmservice) keeps crashing”

  1. Thanks a lot! Run into the same issues, and your post helped me out.

    In my case the same Dutch settings were the problem. I reinstalled the VMM server first…but got the same issue. After reinstallation of both the VMM and the VMM database (on the SQL server) the problem disappeared.

    Great blog by the way! 🙂

  2. Dmitry says:

    It helps me also. Thanks so much for this post!!!

  3. Andy says:

    thx! help me too with Russian….

    does anyone ask MS about this issue?

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