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Acronis backup job won’t run “Failed to check the license key”

A Acronis Backup & Recovery 10 backup plan fails running on schedule or manually. When looking at the log you see a couple of errors one of the errors is the following:

Feature is disabled.

Error code: 0x640012
FeatureName = “FEATURE_ATIE10_COMMAND_LINE_TOOLS”
Tag: 0x9418A040040A4D43

When you go back to the backup plan and choose edit, you see the following error “Failed to check the license key. The key is disabled.”:

Solution: Go to the Acronis License Server Management Console and Revoke the concerning License. Then go back to the Acronis Backup & Recovery 10 Management Console. Choose Help – Change license. Choose your license server and select the license you want to use.

Posted in Acronis, Blog by ronnypot at August 24th, 2010.
Tags: ,

One Response to “Acronis backup job won’t run “Failed to check the license key””

  1. bt says:

    This worked great! Thanks!

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