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A Acronis Backup & Recovery 10 backup plan fails running on schedule or manually. When looking at the log you see a couple of errors one of the errors is the following:

Feature is disabled.

Error code: 0x640012
FeatureName = “FEATURE_ATIE10_COMMAND_LINE_TOOLS”
Tag: 0x9418A040040A4D43

When you go back to the backup plan and choose edit, you see the following error “Failed to check the license key. The key is disabled.”:

Solution: Go to the Acronis License Server Management Console and Revoke the concerning License. Then go back to the Acronis Backup & Recovery 10 Management Console. Choose Help – Change license. Choose your license server and select the license you want to use.

Acronis Backup and Recovery 10 is a great tool to create images of disks, volumes or files. You can make images when windows is running and restore then easy with a bootable media to physical hardware. When using Acronis Backup and Recovery 10 Advanced Server Virtual Edition you can recover directly to a Hyper-V or other virtual machine.

To recover a image to a Hyper-V virtual machine you need to start the acronis software and choose for recover point to the image files, choose what to recover, volumes or disk.

Then choose recover to: a new virtual machine (when installed on a machine with Hyper-V role installed it automatically chooses Hyper-V as vm type)

Now you have to set the virtual machine settings. When you use Hyper-V as virtual machine type here is where to take a good look. Because Hyper-V virtual machines can only boot from a IDE hard disk type, if you choose SCSI your virtual machine wont start!

Set all further options just as you wish and you are ready to create the virtual machine. Only thing to do after the image is recoverd to Hyper-V is to attach a network card when needed.

Another possibillity when your server doesn’t start after a recovery this works for physical and virtual machines is to use the universal restore option. Create a bootable media of acronis with the universal restore option and boot from this media. During the options you can choose to use universal restore. With universal restore you are able to restore a image on a different piece of hardware because it detects what hardware is used and updates the Hal. After that you even have the option to install or update disk, raid controller drivers, so your operating system can boot with the right drivers of your new hardware.